Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

About the Role

The Office and Facilities Manager supports the safe and efficient operation of the company's workplace. The role manages daily office administration, facility maintenance, workplace safety support, vendors, supplies, and employee facility requests.

The position also supports workplace improvement and office setup projects by coordinating with internal stakeholders, building management, contractors, and service providers.

Key Responsibilities

Workplace Projects, Facilities and Safety

Support office setup, space planning, workplace improvement, and operational transition projects.
Coordinate project schedules, contractors, deliveries, installations, and site access.
Monitor project progress, costs, defects, and outstanding actions, escalating concerns where required.
Coordinate facility maintenance and conduct routine workplace inspections.
Support workplace safety procedures, risk assessments, emergency exercises, and follow-up actions.
Ensure that emergency exits, safety equipment, signage, and first-aid supplies are accessible and properly maintained.
Coordinate contractor work permits, safety documentation, and site requirements.
Maintain relevant project, facility, safety, asset, and compliance records.
Support internal and external inspections or audits and follow up on corrective actions.

Vendor and Budget Management

Coordinate service providers for cleaning, security, pest control, maintenance, repairs, office equipment, and pantry services.
Obtain and compare quotations and assist with purchase orders and invoice verification.
Monitor vendor performance, service quality, and contract renewal dates.
Track facility, maintenance, project, and office-supply expenses.
Assist with budget monitoring and identify opportunities to improve service quality and cost efficiency.

Office Administration

Manage stationery, pantry, cleaning, and general office supplies.
Coordinate meeting rooms, workstations, lockers, access cards, keys, visitor access, and workplace resources.
Manage mail, courier services, office deliveries, and facility-related employee requests.
Support onboarding and offboarding arrangements relating to workplace access and seating.
Assist with internal meetings, office events, and visits by external guests.
Maintain office notices, contact lists, floor plans, seating plans, and emergency information.

More about you

Diploma or equivalent qualification in Facilities Management, Business Administration, Building Services, Workplace Safety and Health, or a related discipline.
At least 2 to 4 years of relevant experience in office administration, facilities coordination, or workplace operations.
Prior experience supporting an office relocation, renovation, fit-out, or workplace setup project is preferred.
Experience coordinating contractors, vendors, maintenance services, and office-related purchases.
Experience supporting workplace safety or compliance activities would be an advantage.
Experience in a multinational or regulated environment would be advantageous.

More about what we offer:

As one of the world's leading hearing care providers headquartered in Switzerland, we're committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Office Facilities Manager