Incident Management, Itil Framework, service request fulfillment, ServiceNow IT Operations Management, Agentic AI, software development life cycle methodologies, AI evaluation frameworks, modern programming languages and frameworks, prompt engineering

.NET, Servicenow, Github, Cloud Technologies, Confluence, Jira, Python, Sql, AWS, AI tools and frameworks, Web-Application and Platform Support

Rest Apis, Servicenow, change management, Jira, Sso, Figma, Shell, Slack, Scripting, Python, logs monitoring tools, Gmail, ITIL practices, Meet, TextExpander, Adobe Suite, webhooks, Lucid Suite, Google Workspace Admin Console, Drive, API integrations, system diagnostics