Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Master Data Governance MDG Tool

Good to have skills : NA

Minimum 12 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams to troubleshoot and enhance system performance, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system logs, and implement solutions that contribute to the overall functionality and reliability of the applications in use.

Roles & Responsibilities:

Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Expected to provide solutions to problems that apply across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities.
Monitor system performance and proactively address potential issues.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP Master Data Governance MDG Tool.
Experience with data integration and management processes.
Strong analytical skills to assess system performance and identify areas for improvement.
Familiarity with troubleshooting methodologies and tools.
Ability to work collaboratively in a team-oriented environment.

Additional Information:

The candidate should have minimum 12 years of experience in SAP Master Data Governance MDG Tool.
This position is based at our Bengaluru office.
A 15 years full time education is required.