Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Oracle Database Administration (DBA)

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
Document troubleshooting steps and solutions to build a knowledge base for future reference.
Assist in the implementation of system updates and patches to enhance performance and security.
Support junior team members by sharing knowledge and providing guidance on complex issues.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Oracle Database Administration (DBA).
Experience in database performance tuning and optimization techniques.
Strong understanding of backup and recovery procedures for database environments.
Familiarity with database security best practices and access control management.
Ability to monitor database health and troubleshoot issues related to availability and performance.
Knowledge of scripting languages to automate routine database tasks.

Additional Information:

The candidate should have minimum 3 years of experience in Oracle Database Administration (DBA).
This position is based at our Pune office.
A 15 years full time education is required.