Customer support for engineering requests-analysis and resolution of operational and engineering requests for operators of Airbus civil aircraft in service, Knowledge of VSB creation and modification, Study of engineering drawings familiarization with international aerospace standards ATA 100 iSpec 2200 S1000D, Tools knowledge – SAMM GIPSY GIDOCA AIRINA IMS DACAS AIRNAVX, Standard SB Transverse and upgrade services of SB, Creation and revision of Service Bill of Material, Creation of CRP relations with configuration management analysis, Quality checks skills on STD and upgrade services of different types of SB, Cabin Connectivity and Systems on A320 A330 A350 and A380 fleet