CSS, Adobe Analytics, HTML, Javascript, Amplitude, Contentsquare, Mixpanel, Heap Analytics

System Architecture, Amazon Connect, Webrtc, Cti, Javascript, Service Cloud, Rtp, Groovy, Ivr, Wireshark, Voice and Non-Voice Contact Center applications, Cisco Webex Contact Center, VoIP, ACD, VoIP troubleshooting tools, RingCentral, SIP, voice technologies protocols, Salesforce, Dialer, API integrations, Genesys Engage, SBC, platform configuration, contact center infrastructure