Servicenow, Crestron, Intune, Office 365, Itil, Microsoft 365, Vpn, Azure Ad, Cisco, Azure, SCCM, Windows 10, telephony systems, VIP Executive Desktop Support, MFA, Autopilot, Active Directory, Endpoint Manager

Backup Management, Network Troubleshooting, Desktop support, Asset Management, Office 365, Ms Outlook, Voice support, Windows Operating System, Ticketing tool knowledge, Remote technical support

Ticket handling end-user support, Basic networking knowledge LAN IP Wi-Fi, Desktop Laptop hardware software troubleshooting, Windows OS installation configuration support, Printer scanner peripheral support

ticketing systems , Networking Basics, Windows Support, Hardware Troubleshooting, Remote Support, Active Directory

Lan, Windows 10, Outlook O365, Wi-Fi, Active Directory

remote user support , password resets , Software Installations, Windows 10, Office 365, Vpn, Data Security, Patch Management, Remote Desktop tools, hardware upgrades, Active Directory, L1 L2 technical support

DHCP, Wireshark, Nagios, Dns, Cisco Ccna, Network Troubleshooting, Windows 11, hardware components, common software applications, monitoring and management tools

VMware, Itsm, Intune, Windows, Ms Office, Itil, Basic Networking, Cmdb, Firewalls, O365 Exchange admin, Active Directory, DLP Tools, Troubleshooting, Citrix workspace, Client setup troubleshooting, EDR, Microsoft MDM, Proxy concepts