Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP FI S/4HANA Accounting

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and diagnosing issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely resolutions, contributing to the overall efficiency and reliability of business processes.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
Document and communicate findings and solutions clearly to stakeholders and team members.
Assist in the continuous improvement of support processes and tools to enhance service delivery.
Provide guidance and support to junior team members to foster knowledge sharing and skill development.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP FI S/4HANA Accounting.
Strong analytical skills to troubleshoot and resolve complex application issues.
Experience with system monitoring and incident management tools.
Ability to interpret and analyze business processes related to financial accounting.
Familiarity with integration points between SAP FI S/4HANA and other enterprise systems.
Effective communication skills to interact with technical and non-technical stakeholders.

Additional Information:

The candidate should have minimum 3 years of experience in SAP FI S/4HANA Accounting.
This position is based at our Bengaluru office.
A 15 years full time education is required.