Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We're looking for people who bring great ideas and who make our partners ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.

Job Description

As the Salesforce QA Automation Engineer, you are a key member of Motorola Solutions Salesforce IT working on the delivery portfolio of diverse technology projects alongside a team of talented Salesforce team. Lead the transformation of testing into continuous and efficient end-to-end quality engineering function through the use of quality processes, tools, and methodologies significantly improving control, accuracy and integrity. Evolve more predictive and intelligent testing approaches based on automation and innovative testing products and solutions.

If you are someone who places a strong value on simplicity and are unafraid to challenge technical constraints to achieve an Agile design, then you may be the ideal candidate!

Scope of Responsibilities/Expectations

Perform QA Automation with experience in test strategy, framework setup, script writing in JavasScript/TypeScript, using Cypress & Webdriver IO, API automation, CI/CD setup, defect management, and tools like Selenium, Java, and Lighthouse, Insomnia, Browserstack.
As a Test Automation engineer, lead the transformation of testing into a continuous and efficient end-to-end quality engineering function through the use of quality processes, tools, and methodologies.
Develop and implement automation testing strategies, and ensure the quality of the product.
Create test plans and procedures based on product requirements
Design and implement a QA test framework for the Service Cloud, Chat features on Salesforce.com platform in collaboration with the scrum team.
Ensure the quality of the product by designing and executing test plans and test cases.
Collaborate with Product owners, Technical Product Owner/Development Lead, Architects, and cross-functional IT teams in the US and offshore locations to identify and resolve defects and issues.
Report on bugs and track their status with the development team to resolution.

Desired Background/Knowledge/Skills

Proficiency in JavaScript
Experience with automation testing frameworks and tools such as Selenium, Protractor, Cypress, and WebDriver IO.
Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.
Develop and maintain automated test scripts using JavaScript and other relevant tools and technologies.
Understand business and technical requirements for automation work
Prepare Testrail and test suites/ test scenarios for QA work
Own the testing and defect triage of business deliverables.

Basic Requirements

Bachelor's or Master's degree in Information Technology, Computer Science, or Business from an accredited university.
3-6 years of experience in a role as a QA Automation Engineer and experience in preparing, conducting, and documenting software tests
Proficiency in at least one of the test automation frameworks (e.g.: Selenium, WebdriverIO, Provar)
Experience with REST/SOAP integration testing
Ability to manage and set up Continuous Integration (e.g. Autorabit, Jenkins, Bamboo)
Familiarity with SQL/SOQL Queries
Experience working in Agile Scrum or SAFe frameworks is a plus
Understanding of Salesforce Service Cloud functionality, platform capabilities, and features including Chat, Knowledge, and forums is preferred.
Solid grasp of software development life cycle (SLDC) and Continuous integration/continuous delivery (CI/CD) pipelines using the latest DevOps tools such as Jenkins, GitHub, Bitbucket, Jira, SonarQube, and Dynatrace.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.