Docker Swarm, Docker, Coding Skills, Cloud Technologies, Http, Kubernetes, REST and RESTful APIs

Servicenow, Apis, Incident Management, Jira, Basic Sql, Software testing, Databases, Application Support, Software Troubleshooting, Salesforce, Root-cause analysis, SaaS support, Product Support, Production Support, zendesk, Ticketing platforms, CRM, Issue reproduction, Freshdesk

Documentation and creating knowledge articles, CRM tools such as Salesforce, Networking fundamentals, M2M communications, Cloud based management platform and application support, Jira or other bug management tools

Knowledge-Centered Service (KCS) methodologies, National Instruments (NI) products, Technical consulting, Knowledge management processes, Customer Training, Test and measurement solutions, Professional services engagements, Problem-solving, Troubleshooting, Technical support

Networking, Linux, Containers, Hpc, Authentication, systemd, Ai, diagnostic tools, database-backed services, Enroot, Singularity, Apptainer, Pyxis, Slurm, cgroups

Technical consulting, Professional Services, Customer Training, Test and measurement solutions, Application Engineering, Systems engineering, Problem-solving, Troubleshooting, Technical support

Rest Api, Jira, Okta, Microsoft 365, Confluence, Slack, Splunk, AI-powered support platforms, Salesforce, SaaS platforms, AI tools, email security fundamentals, Crowdstrike, internal chatbots, Google Workspace, Cortex SOAR, zendesk, cloud ecosystems, GPT-based assistants, Zoom

Oauth, Saml, Sql, Sso, Debugging, Postman, Log Analysis, Rest Apis, Authentication, SCIM, B2B SaaS products, Troubleshooting

Ipsec, Ccna, SSL, Cloud Computing, Linux Os, Authentication, Waf, Ccnp, Python, Hardware Redundancy, Virtualization Technologies, VoIP, Routing and Switching Fundamentals, Dynamic Routing Protocols, SD-WAN