System Monitoring Tools, incident management processes, software lifecycle and support methodologies, Troubleshooting, Epic Systems, Problem-solving

Battery testing systems, Scientific instrumentation, PCB level repair, Technical support for scientific instruments, Calibration of electronic instruments, electrochemistry, Troubleshooting

Servicenow, Jira, Microsoft Intune, Vpn, Macos, Cisco Ccna, Windows 10, Microsoft Certified Modern Desktop Administrator Associate, Wi-Fi, Active Directory, Cisco Webex, zendesk, Microsoft Azure Fundamentals, extron, Jamf Pro

pc repair , Computer Networking, IT client server and network service delivery, Troubleshooting in a multi-user high availability environment, liquidation, Supporting and maintaining a corporate network environment, Deployment, print services, Windows Server technologies