Retrieval-augmented generation (RAG), Apis, Integrations, Sql, Javascript, Automation Tools, Python, Prompt engineering, Intercom Fin AI Agent, LLMs, Telephony integrations, Knowledge Management, Voice AI, Speech-to-text, Conversational AI, Webhooks, Real-time conversational agents, AI evaluation

S3, Linux System Administration, Bash Scripting, File Systems, Network Troubleshooting, scale-out NAS Implementation, high-performance computing, network configurations on Linux

Single sign-on (SSO), Certified Kubernetes Administrator (CKA), Role-based access controls (RBAC), Continuous Integration / Continuous Deployment (CI/CD), VMware, Jenkins, Git, Linux, Argo, Terraform, Shell scripting, Containers, Gitlab, Helm, Kubernetes, Public cloud platforms, kubectl