Software Troubleshooting, DHCP, Linux, Tcp/ip, Dns, Windows, Macos, networking principles, remote desktop software, helpdesk tools, Microsoft Office Suite

Sql Server Installation, Sql Queries, LAN setup and troubleshooting, SQL database operations, Web Service in IIS, Windows OS installation and configuration

Servicenow, Sql, Office 365, Itil Processes, Jira, Windows OS, Freshservice, Active Directory, ITSM tools

Microsoft Intune, Outlook, Office 365, Confluence, Jira, OneDrive, Microsoft Teams, Atlassian tools, JSM, Autopilot

Windows OS, Lan, Wi-Fi, internet connectivity

Windows OS, Microsoft Office, Claims Processing Systems, Provider Portals, Claims Adjudication

Servicenow, BMC Remedy, Microsoft Office 365, Outlook, Desktop Troubleshooting, Vpn, Windows 10, audio-video conferencing, Active Directory, Jira Service Management, meeting room technologies, ManageEngine, Teams, end-user support

chrome os , Hardware And Software Troubleshooting, Linux, Incident Management, Windows, Mac Os, Basic troubleshooting experience, User support and issue resolution, Escalation handling, Documentation and ticket management

VMware, O365, Itsm, Intune, Exchange Admin, Windows, Itil, Ms Office, Basic Networking, Cmdb, Firewalls, Active Directory, DLP Tools, Troubleshooting, Citrix workspace, EDR, Client setup troubleshooting, Microsoft MDM, Proxy concepts