Job description

Company Description -

A.R Marketing & Services specializes in delivering comprehensive solutions in HVAC Systems and MEP Services. Our expertise extends from the project design phase to product selection, timely delivery, and after-sales service. We are a team of technocrats engaged in offering total solutions to HVAC, Hydro-pneumatic, Plumbing and Fire fighting Systems. We are associated right from the project design stage in understanding the requirements of the clients, selection of the products, ensuring timely deliveries, & providing after sales services. Our collaboration with some esteemed companies include:

Channel Partner for ABB India in HVAC segment (VFD)
Distributors of Socla WATTS (Valves)
Distributors of Del PD pumps Ltd. (Pumps)
Authorized Dealers for Sinexcel (AHF)

Guided by our commitment to safety, high-quality outcomes, and strong client collaboration, we strive to provide exceptional services that surpass expectations.

Responsibilities:

Product Sales Engineer:

Sales Service Engineer you will be responsible for sales & promotion of our product line. Provides technical support, trains customers in troubleshooting and system updates, handles onsite installations/projects, resolves issues quickly, supports internal teams, closes deals, meets sales targets.
Responsible for training the customer's technical hands in day-to-day problem solving, fault finding and incorporating minor modifications in their systems relating to our products.
Goodwill ambassador to the customers, solving their problems quickly and effectively and meeting the commitments of our sales teams.
Regular collaboration with the sales teams with technical support, ensuring completion of work as per commitments, providing customer feed backs and in finalising AMC/CMC.
Achieving monthly goals and targets while ensuring the maximum profitability for the company.
Organizing and conducting market awareness seminars and presentations for our products in the market.

What to expect:

Receive hands-on training and field exposure to develop expertise in HVAC, hydro-pneumatic, fire-fighting, and industrial systems.
Gain opportunities to work on diverse projects and real-world applications, enabling you to build strong technical, service, and solution-driven capabilities.
Travel to client locations as per requirements.

Working hours:

Working hours are typically Monday to Saturday, 10 am – 6 pm.

Extra hours are likely when on field or in case of emergency visit.

Required Qualifications:

Bachelor's degree or diploma in Mechanical, Electrical, or equivalent engineering field.
Strong Troubleshooting skills in Maintenance & Repair of technical equipment.
Experience in providing Field Service and performing Technical Support.
Excellent Communication skills to collaborate with clients and team members.
Ability to adapt to on-site working conditions in a dynamic and fast-paced environment.
Proficiency with diagnostic tools and strong problem-solving capabilities.
Prior experience in the HVAC or MEP industry is a plus.

Sales & Service Engineer