Change), ITIL processes (Incident, PostgreSQL, Sql, Problem

standard operating procedures (SOPs), Aml, Power Bi, automation solutions, Excel, Sql, Reporting Tools, AI tools, Kyc, Process Documentation, Analytics, Data Analysis, loan documentation workflows

retention strategies , campaign investment, loyalty platforms, omnichannel engagement strategies, customer profiling, behavioural analysis, project stakeholder management, campaign measurement, budgeting, Crm Systems, Performance Reporting, marketing automation tools, Roi Analysis, Financial Planning, customer databases, loyalty drivers, customer analytics, CRM digital marketing, engagement frameworks, CRM loyalty marketing, customer experience management, retail dynamics, customer engagement trends, shopper behaviour, customer lifecycle management, Segmentation, customer data analytics

Java, HTML, API-based programming, SQL Statement, MS Visual Studio 2013, Desktop OS

Excel, Sql, dashboarding tools, budget analytical support, MFRS 9, SPPI test, Expense Management, financial analysis, Management Reporting, financial performance reporting, Business Planning

Azure Synapse, Git, Azure Data Factory, Ssrs, Sql, Semantic models, Notebooks, Data pipelines, Lakehouse architecture, Microsoft Fabric