Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP FI CO Finance

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a dynamic approach to identifying problems, analyzing system components, and delivering timely resolutions to ensure smooth business operations. The position demands continuous engagement with multiple system elements to maintain stability and performance, while adapting to evolving challenges in a fast-paced environment.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to improve system reliability and optimize support processes.
Mentor junior team members to enhance their technical and problem-solving skills.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP FI CO Finance.
Strong analytical skills to diagnose and resolve complex system issues.
Experience in managing and supporting financial modules within enterprise resource planning systems.
Ability to collaborate effectively with cross-functional teams to implement solutions.
Excellent communication skills to document issues and interact with stakeholders.
Capability to work under pressure and prioritize tasks in a dynamic environment.

Additional Information:

The candidate should have minimum 5 years of experience in SAP FI CO Finance.
This position is based at our Bengaluru office.
A 15 years full time education is required.