Servicenow, Apis, Incident Management, Jira, Basic Sql, Software testing, Databases, Application Support, Software Troubleshooting, Salesforce, Root-cause analysis, SaaS support, Product Support, Production Support, zendesk, Ticketing platforms, CRM, Issue reproduction, Freshdesk

Pbr, Routing, Tcp Ip, Http Protocol, Azure, AWS, Diagnosing network latency, Active Directory, Red Hat Linux fundamentals, Layer 2 and 3, Installing and configuring systems in cloud environments, Information Security Concepts, Application Support Basics, Reading and analyzing log files, PAC files, Packet Analysis with tcpdump and Wireshark, SSL TLS protocols, WCCP, Windows Permissions, Load Balancer Fundamentals, Networking fundamentals

Sql, Servicenow, Databases, Application Security, Docker, network security, Bash, Python, Kubernetes, Linux-based products

Kubernetes, Sql, Yaml, Debugging Tools, Json, Python, Bash, Apis, cloud-based applications, Go, ecommerce technologies, GitOps, data pipelines, Salesforce Commerce Cloud

Sql, Application Support, Networking, Inventory Connector Management, IT Infrastructure System Administration, Cloud On-Prem Integration, SQL Troubleshooting

Networking, Linux, Authentication, systemd, diagnostic tools, database-backed services, Enroot, Singularity, HPC integration technologies, Apptainer, Pyxis, Slurm, cgroups

aerohive , ruckus , Windows Server, Prometheus, Elk Stack, Network security, Juniper, Windows, Aruba, Docker, Terraform, MySQL, Bash Script, Logging tools, Python, AWS, Mongo, Sentry, PowerShell, Cybersecurity, Meraki, Gcp, Linux, Ansible, Cisco, Networking Concepts, Kubernetes, File security, Dell-EMC, Zipkin, GKE, Extreme, Device security

Oauth, Github, Saml, Jira, Sso, Confluence, Linux, Sql Database, Microsoft Azure, Kubernetes, Rest Api, Cloud Technologies, SaaS-based system integrations, GPT, Search technologies, Knowledge technologies, Technical Troubleshooting