Performance Monitoring, Service request documentation, Oracle products, Knowledge Base, Technical problem-solving

Ms Office, Typing Skills, Attention To Detail, Basic Computer Knowledge, Active Listening, Customer service, Problem-solving, Complaint-handling, CRM

customer support software, Interpersonal Skills, problem-solving skills, Crm Systems

AS/400, Order Entry, Order Management

Ms Excel, Timekeeping, Payroll Systems, HR operations processes, attendance exceptions, Time Attendance, Leave Administration, overtime shift management, workforce management, Case Management, Hris, timesheet validation