All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

As we continue to grow JumpCloud internationally, we are hiring software engineers to expand our product. You'll have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career.

About the Role:

In this role, you will specifically work on the Device Management (MDM / Endpoint Management) vertical at JumpCloud, the role shifts focus from broad cloud microservices to deeply understanding operating system internals (macOS, Windows, Linux, iOS, and Android) and how they communicate with the cloud.

In the Device Management vertical, you will build the software that allows IT administrators to remotely configure, patch, secure, and monitor thousands of endpoints from a single pane of glass. You will work on cross-OS device management engines, mobile device management / Declarative Device Management(MDM/DDM) telemetry, custom system agents, and zero-touch enrollment pipelines. This role balances local client-side programming (interacting with the OS) and building high-availability cloud APIs.

What you'll be doing:

Primarily working with Go and Node.js for cross-platform applications on Windows, macOS, and Linux

Gaining or utilizing expertise in areas like Windows services, kernels, Event Loggers, Mac Launch daemons, and macOS internals

Collaborating with architects, UX designers, and DevOps to ensure our systems are highly available, scalable, and deliver exceptional user experiences

Working within a Scrum framework to drive agile development

Learning and working with mTLS protocols and related security concepts. Prior experience in these areas is a plus

Using OAuth/OIDC flows for secure user authentication and service access

Writing Unit test cases, Functional test cases, acceptance tests along with automating these test cases

Contributing to the future of our Device Management services by participating in strategic planning and scoping sessions with product managers

Embodying our core values: building strong connections, thinking big, and striving to improve by 1% every day

We're looking for:

7-10 years experience developing MAC, Windows, or Linux applications (including integration with third-party applications) in any modern language (Python, Java) or Golang. Experience in one of them is a must

Experience using one of the public cloud providers (AWS, GCP or Azure) with CI/CD pipelines (preferably Github Action) to build, test and deploy. Knowledge of containerization technologies and orchestration with Kubernetes

Strong hands-on experience in backend software or full stack development is a must

Working knowledge of Swift, C Sharp, C++ would be an added advantage

Working knowledge on device MDM would be an added advantage

Willingness to mentor junior members of the team

Bonus points if you have experience with Services, event logger, Kernel in Windows OS and/or Launch demon, app hosting in Mac

Where you'll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You'll work with amazing talent across each department who are passionate about our mission. We're out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You'll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud's three core values is to Build Connections. To us that means creating human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed. - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [HIDDEN TEXT] with the subject line Scam Notice

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

Senior Software Engineer, Devices - India