Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP BusinessObjects Data Services

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance, troubleshooting complex scenarios, and collaborating with different teams to maintain system reliability and efficiency throughout the day.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize business disruption.
Document and communicate findings and solutions clearly to support knowledge sharing and continuous improvement.
Assist in the development and implementation of process improvements to enhance system stability and performance.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.
Strong troubleshooting and problem-solving abilities related to enterprise software environments.
Experience in monitoring and maintaining data integration and transformation workflows.
Ability to analyze system logs and performance metrics to identify root causes of issues.
Familiarity with database concepts and data management principles.
Effective communication skills to collaborate with technical and non-technical stakeholders.

Additional Information:

The candidate should have minimum 5 years of experience in SAP BusinessObjects Data Services.
This position is based at our Pune office.
A 15 years full time education is required.