control testing , QA - STLC lifecycle, Java, ADO, Jira, Bugzilla, Incident Management, Selenium, Advanced Risk Compliance Management, Playwright, Compliance Management, Functional ServiceNow IRM Tester, ServiceNow testing module, Integrated Risk Management, ServiceNow IRM QA

Power Bi, Incident Response, Excel, Crisis Management, Kusto, Escalation handling

ISO 50001, Iso 14001, ISO 45001, 14489 Audit Standards, Incident investigations, EHS Management System, EHS KPIs reporting system

HSE performance monitoring and reporting systems, risk assessments, Safety Audits, Employee Training, Site Inspections, toolbox talks, incident investigations, safe work procedures, emergency response measures, incident reporting tools, Safety Management Systems, inspection and audit processes

Servicenow, Cloud Computing, PowerShell, Itil Framework, Bash, Jira, Linux Os, Incident Management, Problem Management, Azure, Python, AWS, ITSM tools, Networking fundamentals

Monitoring Tools, Incident Management, Ticketing Tool, ITIL Foundations certification, Process improvement, Documentation, Operations Support, Incident tracking systems, Knowledge Management

Servicenow, Json, HTML, Angular, Javascript, Reports, Client Scripts, Ui Policies, Azure DevOps, Itsm, Dashboards, CSS, Soap, REST, Cmdb, Xml, Business Rules, AJAX, Service Catalog, Knowledge, Acls, Integration Hub, Employee Center, Flow Designer, Glide APIs, Script Includes, HRSD

VMware, Ivr, Cti, Data Center Operations, Cisco, Microsoft, Azure, AWS, ACD, Voice Recording systems, Dialers, ITIL practices

Java, Technical Documentation, Sprint Planning, Agile Methodologies, Spring Boot, Monitoring Tools, Incident Response, Release management, Blameless RCA, Iterative delivery, Stakeholder communication, Backlog grooming, CI/CD pipelines, Engineering product health metrics, Project planning and tracking tools

security operations management , Incident Response, Crisis Management, CCTV systems, Risk Assessment, Access Control, Incident reporting, Traffic Management, Compliance and audit support, stakeholder liaison