Advanced administrative skills, Data review and proofreading, Data search, Basic quality processes, Documentation requirements, Document and information management, management documentation systems, Presentation Software, Standard calendar management, Regular and ad hoc reporting

google sheets , Ms Excel, performance metrics, Data Analysis, QA Contact Center Quality Assurance, AI-assisted QA concepts

SAP HR, Functional Testing, Regression Testing, Manual Testing, Test Automation Tools, SAP Payroll, defect validation, creating and executing test cases, quality assurance methodologies

SAP HR, Regression Testing, Functional Testing, Manual Testing, Test Automation Tools, SAP Payroll, defect validation, creating and executing test cases, quality assurance methodologies

Testing Automation, Quality Assurance, Healthcare Regulations, SQL Proficiency, Risk Management