Database Management, Peopletools, Sql Scripting, resolving complex application issues, PeopleSoft architecture, Troubleshooting, Peoplesoft

Java, Network Protocols, Ml, Servicenow, Incident Management, JIRA, Sql, Microservices, Monitoring Tools, Docker, MySQL, Postgres, Rest Apis, Kubernetes, Python, Salesforce, Root Cause Analysis, Ai, Technical support, Cloud-based platforms, ITSM tools, Webhooks, System-level troubleshooting

Neo4j, troubleshooting skills in database environments, graph database concepts, database performance tuning strategies, Cypher query language

traceroute , Wireshark, Ipv4, Dns Administration, Fiddler, Saml, Firewalls, Kerberos, Azure, AWS, AI tools, Forward Proxy, IPSec VPN tunnels, IPv6 routing, Zero Trust environments, MTR, HTTP methods, PAC files, packet filtering troubleshooting

Windows Internals, Gcp, Log Analysis, Azure, AWS, cybersecurity concepts, Salesforce, endpoint protection, cloud platforms, Windows operating systems, threat detection and response, EDR, AV, cloud security concepts, memory and crash dump analysis

Java, Networking, Agile Development Methodologies, Continuous Integration, Perl, Automation Tools, Distributed Systems, Python, Operational Processes, Cloud platforms, DB and SQL, Monitoring solutions, Microservices-based architecture, OOPs languages

Powershell, Oracle Sql, SQL Server, Kafka, Windows, Zabbix, Jenkins, Appdynamics, Rabbit Mq, Linux, Mulesoft, Splunk, Arm, Python, Active MQ, Api Gateway, Mule Management Console, Relational Databases

A.I. Assistance, Knowledge Base articles, automation tooling, Troubleshooting