Location Name: Pune Corporate Office - Mantri

Job Purpose

Summarize in one statement why the job exists; and how it contributes to the overall objective of the company)

Bajaj Finserv Web is a critical component of the company's omnipresence strategy. You will be working with India's largest NBFC's web and mobile technology stack, encompassing over 40 business lines and 230+ features, with nearly 500 million traffic and managing over 30,000 webpages.

It is an integrated platform offering a portfolio of products covering payments, cards, wallets, loans, deposits, mutual funds, and loans on lifestyle products, ranging from consumer durables to home furnishings.

We are seeking an experienced Senior Lead for App and Web Automation and Test Management to drive automation framework development, hands-on test execution oversight, and quality delivery across web and mobile (Android/iOS) platforms.

The Senior Lead – App & Web Automation and Test Management will build and maintain automation frameworks, manage test cycles, and lead a team of automation and test engineers to ensure high-quality, timely releases.

Duties And Responsibilities

Build, maintain, and enhance automation frameworks for Web and App (Android/iOS) platforms using Selenium, Appium, Playwright, or Cypress.
Develop reusable automation scripts and components for functional and regression testing.
Support cross-browser, cross-device, and cross-platform test coverage.

Test Management & Execution

Manage day-to-day test planning, estimation, execution, and reporting for assigned projects and releases.
Use test management tools (JIRA, Zephyr, qTest, ALM/TestRail) to track test coverage, defects, and release status.
Ensure adherence to quality gates, entry/exit criteria, and release readiness checklists.
Coordinate risk-based testing to optimize coverage and cycle time.

App & Web Automation Delivery

Drive automation of functional, regression, and API test suites for web and mobile applications.
Integrate automation suites into CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps) for continuous testing.
Coordinate performance, security, and accessibility testing activities for app and web platforms.
Support adoption of AI-assisted/self-healing testing tools to improve automation efficiency.

Team Leadership & Stakeholder Management

Lead and mentor a team of automation and test engineers.
Collaborate with Product, Engineering, and DevOps teams to align testing with release goals.
Support hiring, onboarding, and performance management within the QA/automation team.
Report quality metrics, risks, and release readiness to senior stakeholders.

Process Improvement

Identify and implement improvements in test processes, tools, and automation coverage.
Track metrics such as defect density, automation coverage, and cycle time to improve QA maturity.

Key Decisions / Dimensions

Key Deliverables (First 18 Months)

Build and stabilize automation framework for assigned App & Web platforms.
Implement consistent test management processes across projects.
Achieve target automation coverage (target >60%) across key regression suites.
Integrate automation into CI/CD for continuous testing.
Build and mentor a capable automation and test team.

KPIs

Successful deployment and stabilization of automation framework within 6-9 months.
>60% automation coverage in regression test suites; measurable reduction in manual testing effort.
Reduction in release cycle time and production defect leakage.
Adherence to test management governance and quality checklists.
External Clients

Roles you need to interact with outside the organization to enable success in your day-to-day work

Calls and meetings to collaborate with partners to plan for the resourcing and execution for current and future releases.
Interact with various third-party software technology and tooling providers.

(Key numerical data which will reflect the scope and scale of activities concerning this job)

Financial Dimensions

(These should be quantifiable numerical amounts for FY)

NA

Other Dimensions

Total Team Size: 8-12
Number of Direct Reports: 3
Number of Indirect Reports: 3-5
Number of Outsourced employees: 0
Number of locations: 0
Number of products: 2

Major Challenges

Collaborative Development: Work closely with cross-functional teams to integrate automation seamlessly with existing product suites and tools.
Product Understanding: Gain a deep understanding of finance products and capabilities to develop business-driven test and automation solutions.
Adaptability: Continuously evolve and adapt to new technologies, tools, and platforms to manage increasing business volumes within tight timelines.
Scale: Support automation coverage across a large web and mobile footprint while ensuring quality and speed.
Ongoing Training: Participate in constant training sessions and mentor junior QA associates.

Required Qualifications And Experience

Qualifications
Tech – Computer Science and Engineering & Similar

Lead - Digital Platforms & Consumer Technology/Senior Lead - Digital Platforms & Consumer Technology