metrics reporting , Incident Management, Troubleshooting and debugging technical systems, Root Cause Analysis, Video encoding and transcoding technologies, Ticket creation and escalation, Software development or scripting in modern programming languages, Technical support, AWS or cloud technologies

Software Development, Dns, Http, Networking Protocols, Debugging, Scripting, Video Encoding, transcoding technologies, Root Cause Analysis, AI-powered tools, technical support, Troubleshooting

Debugging, AI-powered tools, technical support, video encoding and transcoding technologies, Troubleshooting, software development or scripting in modern programming languages, Root Cause Analysis, AWS or cloud technologies