Role Overview

The ER Specialist will be responsible for managing Employee Relations (ER), Industrial Relations (IR), contract labor administration, statutory compliance, and workforce engagement. The role requires strong people management skills, hands-on experience with labor laws, government liaison, and data-driven HR reporting.

Key Responsibilities

Employee & Industrial Relations

Manage Employee Relations (ER) and Industrial Relations (IR) activities across the organization.
Handle employee grievances, disciplinary actions, domestic inquiries, and conflict resolution.
Maintain healthy industrial relations with workmen, unions (if applicable), and internal stakeholders.
Support management in negotiations, settlements, and dispute resolution.

Contract Labor Management

End-to-end management of contract labor including onboarding, attendance, deployment, and exit.
Ensure compliance with Contract Labor (Regulation & Abolition) Act and other applicable labor laws.
Coordinate with contractors for manpower planning and performance monitoring.

Payroll & Vendor Coordination

Supervise and validate contract payroll processing in coordination with vendors.
Ensure accuracy of wages, statutory deductions, and timely disbursement.
Audit contractor bills and payroll records for compliance and correctness.

Statutory & Legal Compliance

Ensure 100% compliance with applicable labor laws (Factories Act, Shops & Establishments Act, PF, ESI, Minimum Wages, Bonus, Gratuity, etc.).
Prepare and file statutory returns, registers, and records within timelines.
Handle inspections, audits, and queries from labor authorities.
Coordinate with legal advisors on labor-related cases and compliance matters.

Government Liaison & Licensing

Liaise with various government authorities (Labor Department, Factory Inspectorate, PF/ESI offices, etc.).
Manage preparation, renewal, and maintenance of statutory licenses and registrations.
Handle submission of statutory returns and responses to notices.

Employee Engagement & People Management

Plan and execute employee engagement activities to improve morale and workplace culture.
Support initiatives related to employee communication, welfare, and retention.
Act as a bridge between management and employees to foster trust and transparency.

Data Analysis & Reporting

Maintain and analyze ER/IR data, manpower data, attrition, absenteeism, and compliance dashboards.
Prepare MIS reports and presentations for management review.
Use data insights to support decision-making and continuous improvement.

Required Skills & Competencies

Strong knowledge of labor laws, ER & IR practices
Hands-on experience in contract labor and payroll handling
Excellent grievance handling and negotiation skills
Strong people management and stakeholder coordination abilities
Proficiency in MS Excel (advanced level) and PowerPoint for data analysis and presentations
Good communication, documentation, and reporting skills
Ability to work independently and handle pressure situations

Educational Qualification

MBA / MSW / PG Diploma in HR or Labor Laws (preferred)
Certification in Labor Laws or IR (added advantage)

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Senior Specialist Employee Relations