software security , Vulnerability Management, Penetration Testing, Devops, DAST, process improvement methodologies, program management, SAST, SCA, project management

Servicenow, Configuration Management, It Asset Management, Bmc, Change Management, Cmdb, SAM, Flexera, Snow Software, Spend Analysis, Program Project Management, Cost Optimization, Risk Management, HAM, OKRs, Stakeholder Management, operational delivery, Compliance Reconciliation, Financial Management

sap charm , Sap Solution Manager, Servicenow, Sap Basis, ITIL Change Enablement and Release Management, SAP Platform Operations, SAP Cloud ALM, SAP Change Management, SAP Transport Management, Rev-Trac, SAP Release Management

Problem Management, Servicenow, Azure, monitoring solutions, AWS APIs, automation scripts, Knowledge Management, SSO authentication

Jira, Agile, Bitbucket, Servicenow, AI capabilities

Workday colleague lifecycle processes, Supplier Management, Service Management, Analytical Skills, ServiceNow processes, Stakeholder Management, Continuous Improvement, Process Design, service blueprinting, Portfolio Management, Business Operations, Resource Planning, operational governance

support automation , Root Cause Analysis (RCA, Known Error Database (KEDB, Servicenow, Sdlc, Devops, Problem Management, release management, Azure, AWS APIs, GenAI, change governance, AI Gateway, RAG, telemetry logs, Knowledge Management, monitoring solutions, Llm, Copilot, AI governance model lifecycle management, Claude, Responsible AI processes, observability solutions, automation scripts, SSO authentication, Agent-based platforms

Sana, Cornerstone, ServiceNow KM, Docebo

.NET, Api Automation, Selenium, Git, Performance Testing, automated deployment validation, continuous testing, Root Cause Analysis, quality gates, BDD frameworks, Playwright, security validation, observability monitoring, vulnerability verification