Web Services, Data Quality, Cmdb, SOAP APIs, SACM, Discovery Schedules, ServiceNow Discovery, Integration Hub, ServiceNow development, customized discovery probes

C#, C, Programming, Javascript, Firmware, Software Design, Python, Java, Statistical Analysis, C++, Power Bi, Cosmos, Machine Learning, Windbg, Asimov, Operating-system architecture, AI models, Performance Analysis, Low-level debugging, Telemetry analysis, ETW tracing, System-level development, Kusto, Windows Performance Analyzer, Azure-based trace-processing systems

Problem Management, Itil, Incident Management, Servicenow, Request Management, Major Incident Management, Change Management, Sla Management, Advanced querying, ServiceNow dashboards, Knowledge Management, Operational analytics, Data Analysis

Servicenow, Power Bi, Change Management, Slas, Major Incident Management, Itil, Sql, Request Management, Incident Management, Problem Management, Excel, MTTR, Data Analysis, Knowledge Management, ServiceNow dashboards, Advanced querying, Operational analytics, Operational KPIs, Backlog, Sla Management, Service performance

data engineering , AI/ML Frameworks (OpenAI, AWS & Kubernetes, Python Development, NLP Model Development, SaaS Architecture