The Opportunity:

The Application Support Analyst will provide essential technical support for various Hitachi applications, ensuring their optimal performance and user satisfaction.

How you'll make an impact:

Responsible for supporting our global PLM & Engineering apps users (e.g. Teamcenter, Active Workspace, NX, Engineering Base, BIM / ACC and Polarion).

Responsible for application documentation, creation of guidelines and training material.
Support and maintain our 3D standard libraries.
User license and access management, solving and managingsupport issuescontinuously.
Support and train our Global users and Power Users.
Reportingand collaborating with3rd line support (Vendor and Application Suppliers).
Arranging User and Power User meetings.
Provide user support and training across departments
Strong understanding of PLM principles and lifecycle management.
Ability to work collaboratively in cross-functional teams

Your background:

You have beenworking with PLM & Engineering apps for at least 5 years or more.You have a deep knowledge ofPLM & Engineering apps Modelling, assemblies, and drafting.
Have skills in PLM & Engineering apps functionality and standard part librariesand good knowledge in Teamcenter.
Knowledge from HVDC design and engineering is qualifying.
It's important that you communicate well at all levels of the organization and get your messages across in a logical and clear way.
You have a high level of integrity and dependabilityand can easily and professionally handle different types of personalities in a diverse and multicultural environment.
You are a driven, self-motivatedteam playerwithgreat collaborative skills, you listen and evaluate ideas and communicate improvements and development opportunities.
Excellent communication skills in English, oral and written. Able to communicate in Swedish is considered as advantage.
Should have knowledge of ITIL