Job Description

Position Summary

The Senior Manager / Client Service Associate Director is responsible for leading the corporate secretarial team, managing key client relationships, ensuring regulatory compliance, driving operational excellence, and supporting business growth. The role serves as a trusted advisor to clients and provides leadership to the Singapore corporate secretarial practice.

Key Responsibilities

Client Relationship Management

You'll serve as the primary relationship manager for strategic and high-value clients, providing corporate secretarial advisory support, managing escalations, and identifying opportunities to expand client relationships and cross-sell services.
You'll manage the full spectrum of corporate secretarial services for fund structures and corporate entities, including coordinating board and shareholder meetings, conducting stakeholder discussions, and preparing agendas, minutes, and resolutions.
You'll ensure compliance with the Singapore Companies Act, ACRA requirements, relevant regulations, and internal policies by maintaining statutory registers, minute books, and filing statutory documents accurately and on time.
You'll review and approve complex corporate actions, including incorporations, restructurings, share allotments, director changes, and strike-offs, while overseeing regulatory filings and related corporate governance matters.
You'll mentor and guide junior team members, review their work for quality and accuracy, and leverage systems such as BizFile, e-Stamping, CAS, and Microsoft Office applications to deliver efficient corporate secretarial services.

Team Leadership

Lead, mentor, and develop Team Leads and corporate secretarial professionals.
Manage workforce planning, resource allocation, and succession planning.
Drive employee engagement, performance management, and capability development.
Foster a high-performance and client-centric culture.

Operational Excellence

Drive process improvements and standardisation initiatives.
Manage operational risks and ensure implementation of internal controls.
Oversee productivity, profitability, and portfolio performance.
Support strategic projects and transformation initiatives.

What We Offer

Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
Wellbeing: additional social benefits such as private health and dental cover, life assurance and etc
Annual leave: our employees are entitled to 25 days paid leave plus all statutory public holidays
Maternity and paternity leave, education leave and etc
Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.

Qualifications

Requirements

Qualifications

ICSA/CGI qualification or equivalent professional qualification preferred.
Degree in Law, Business, Accountancy, Corporate Administration, or related discipline.

Experience

You bring 10 to 15 years of corporate secretarial experience, ideally gained within a corporate services provider, professional services firm, or similar environment.
You have a proven track record of managing large client portfolios and complex corporate structures across multiple jurisdictions and entity types.
You possess strong leadership and people management skills, with experience leading managers, developing teams, and driving high performance.
You have extensive experience delivering corporate secretarial services and providing trusted advisory support to diverse client stakeholders.
You have experience supporting multinational corporations, private equity firms, fund structures, or listed companies, which will be considered a strong advantage.

Technical Competencies

Strong knowledge of the Singapore Companies Act and corporate governance requirements.
Sound understanding of CSP regulatory requirements and corporate secretarial best practices.
Strong risk management and compliance mindset.
Excellent stakeholder management and commercial acumen.

Leadership Competencies

Strategic thinking and decision-making.
Strong client relationship management skills.
Ability to influence senior stakeholders.
Excellent communication and presentation skills.
Proven ability to lead and develop high-performing teams.

Senior Manager, Corporate Secretarial