Client-facing discussions, Quality frameworks, Dispute analysis, Six Sigma concepts, 5 Why, Quality governance, Trend Analysis, Policy interpretation, Calibration, Strong RCA capability, Recommendation building, Performance deep dives, Fishbone, Executive communication and presentation skills, RCA Investigative Thinking

Franchise Sales, Negotiation Skills, Business Development, Relationship Management, Financial Acumen, Brand Development, Strategic Planning

Customer Relationship Management (CRM), Sales Reporting & Forecasting, Performance Monitoring, Strategic Business Planning, Market Analysis, Coaching

Sales Strategy, Career Counselling, CRM Management, Lead Management, Team Leadership

Status Reporting, Recruiting, Presentation Skills, Resource Allocation, Financial Analysis, Quality Management System, Cross-functional Collaboration, Conflict Resolution, Client Relations