Cursor, Jira, Figma, Confluence, Service Cloud, Agile, Scrum, Salesforce, Agentforce, Lucidchart, Experience Cloud, Data 360, Monday.com, Miro, Einstein

automation studio , Apis, Uat, User Stories, Salesforce Crm, Sql, Requirements Gathering, Brd, Salesforce Marketing Cloud, Frd, Agile, Scrum, Marketing Cloud integrations, AMPscript, Data Extensions, SFMC Journey Builder, Marketing Cloud Connect, Process Mapping, Email Studio, Salesforce Data Cloud

Confluence, Service Cloud, Sales Cloud, Scrum, Jira, Salesforce Crm, Lightning Experience, Salesforce platform capabilities

Sql, Excel, Jira, Sales Cloud, Agile Methodologies, Service Cloud, process-mapping documentation tools, Salesforce, Experience Community Cloud, Visio

Agile, User Stories, Jira, Servicenow, Configuration, Business Systems Analysis, Azure DevOps, Product Ownership, Salesforce platform capabilities, Stakeholder Management, Salesforce Service Cloud, Salesforce, Product Management, Salesforce Experience Cloud, Integration patterns