Overview

We are seeking an HR Operations Admin to support the day-to-day HR operations and administrative functions across the employee lifecycle. The ideal candidate is highly organized, detail-oriented, and experienced in HR administration, with the ability to manage multiple priorities while maintaining confidentiality and delivering excellent employee support.

Key Responsibilities

Coordinate end-to-end onboarding and offboarding activities, including processing employment documents, system updates, employee communications, and exit administration.
Manage HR administrative processes across HR systems, including employee records, benefits administration, insurance and medical claims, employee share plans, government reporting, and other HR operational activities.
Serve as the first point of contact for employee HR inquiries, prepare HR-related letters and documentation, and coordinate HR system support tickets through to resolution.
Maintain accurate HR records, generate reports, and ensure timely updates across HR systems while ensuring data accuracy and compliance with company policies.
Collaborate with HR Business Partners, recruiters, payroll, vendors, and other internal stakeholders to support efficient HR operations and continuous process improvements.

General Background

Diploma or Bachelor's Degree in Human Resources, Business Administration, or a related discipline.
Minimum 3 years of experience in HR Administration, HR Operations, Shared Services, or Administrative Support.
Experience supporting high-volume or fast-paced environments such as retail, shared services, or multinational organizations is an advantage.
Proven ability to manage confidential employee information while working collaboratively with multiple stakeholders.

Mandatory Skills

Hands-on experience supporting employee onboarding, offboarding, HR documentation, employee records management, and general HR operations.
Proficiency in Microsoft Office applications, particularly Microsoft Excel (Pivot Tables, VLOOKUP, and basic formulas), Microsoft Word, and PowerPoint.
Strong organizational, communication, time management, and interpersonal skills with excellent attention to detail and a customer-service mindset.

Nice-to-Have Skills

Experience using SAP SuccessFactors or other Human Resource Information Systems (HRIS).
Exposure to employee benefits administration, insurance, medical claims, government surveys, or employee share plan administration.
Experience supporting HR helpdesk operations, ticketing systems, or HR shared services environments.

Human Resources Administrator