E-commerce order lifecycle, Basic Excel, shipment tracking processes, CRM or logistics platforms, NDR, In-transit, operational tracking systems, Rto

google sheets , Excel

Ms Office, CRM system, Email

ticketing systems , chat platforms, Email Support, Technical Troubleshooting, CRM Tools

Excel, Ms Office Suite

phone calls, email ticketing system, social media

issue resolution, learner support, chat replies, communication

Excel, business productivity tools, Crm Systems

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail