In this vital role you will be responsible for managing the R&D Veeva Vault Platform technical team that develops and implements technology strategies, solutions, and services to support Amgens Veeva Vault Platform.
The role will direct the Agile Platform Technical team, consisting of software engineers, solution architects, system configurators, etc. to build shared platform components and their lifecycle management.
The ideal candidate will have a consistent track record of leadership in technology-driven environments, managing technology platforms, digital transformation initiatives, and have a passion for fostering innovation and excellence in the biotechnology industry.
Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence.
This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.

Roles & Responsibilities:

Manage and be responsible for the identified Agile Product Team
Be responsible for orchestrating product governance via PI planning, aligned to short- and long-term business and technology strategy needs
Drive the implementation of a robust DevOps pipeline for the product using Amgens CI/CD frameworks and tools
Drive a Product First attitude among the team and peers with a goal towards global expansion of the products capabilities
Drive an attitude of excellence in running robust, reliable, and secure software products following Amgens software development, operating procedures, and organizational change requirements
Unblock and drive engagement to improve results delivery for the team and the organization
Foster a culture of collaboration, innovation, and continuous improvement.
Attract and recruit top talent as part of an extensive Technology organization to be hired within India
Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through test & learn activities
Facilitate standard methodology sharing, ensuring ongoing alignment with the Technology & Digital strategy
Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy
Establish Product/Platform Efficiency through coordinated impact assessment of Veeva changes and being accountable for deployment and adoption of platform features

Basic Qualifications:

Doctorate degree and 2 years of Business, Engineering, IT or related field experience OR
Masters degree and 8 to 10 years of Business, Engineering, IT or related field experience OR
Bachelors degree and 10 to 14 years of Business, Engineering, IT or related field experience OR
Diploma and 14 to 18 years of Engineering, IT or related field experience

Preferred Qualifications:

Functional Skills:

Must-Have Skills:

Good knowledge of different Pharma business processes and Global regulations.
Significant technical experience developing & architecting technology solutions, managing complex IS programs/projects, and driving multi-functional technology introduction and innovation in the life sciences industry
8 to 10 years of experience as a technical platform or technical product manager for Veeva Platforms and/or Products
Good Experience with GxP Validation processes
Experienced in managing a large team of 15+ members
Experience with system integration and IT infrastructure
Have strong eye for business. Can demonstrate a deep understanding of pharma industry regulations, therapy, and product
Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation and fostering the development of talent.
Exceptional collaboration, communication, must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment.
Experience in applying technology standard process methodologies: Scaled Agile (SAFe), ITIL, etc.

Good-to-Have Skills:

Experience as a technical platform or a product manager
Experience in a leadership role within a pharmaceutical or technology organization
Extensive experience in the software development lifecycle of GxP Systems.
Experience using and adoption of Scaled Agile Framework (SAFe)
Strong analytic/critical-thinking and decision-making abilities.
Ability to work effectively in a fast-paced, dynamic environment.
Established business partnerships and IS governance practices involving senior business partners
Broad working knowledge of key IS domains and layers

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

Veeva Vault Platform Administrator (mandatory)
Scaled Agile Framework (SAFe) for Teams (mandatory)
Scaled Agile Framework (SAFe) DevOps Practitioner (preferred)
ITIL (preferred)

Soft Skills:

Excellent leadership and team management skills.
Strong transformation and change management experience.
Exceptional collaboration and communication skills.
High degree of initiative and self-motivation.
Ability to manage multiple priorities successfully.
Team-oriented with a focus on achieving team goals.
Strong presentation and public speaking skills.
Excellent analytical and troubleshooting skills
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams

Shift Information:

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

Senior Manager, Information Systems