Failure Mode and Effects Analysis (FMEA), IPC standards awareness - Manual Soldering, Corrective and Preventive Action (CAPA), Microsoft Excel, Root Cause Analysis, Control Plans, ESD control, Internal Auditing, QMS implementation and maintenance

Microsoft Office, Excel

Excel, Sql, Access, Microsoft Office, Ad hoc reporting and analysis, Data management systems

Servicenow, SLA, IT Support, Excel Reporting, Operational dashboards, KPI, Telephony reporting, ITSM processes, Service Desk, CSAT, Stakeholder Management, ITIL principles

google sheets , Excel, BPO experience, Spoken English, UK processes

Essbase, Advanced Microsoft Excel skills, Oracle ARCS, Hyperion, Reconciliation and substantiation processes, Financial reporting systems