Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Salesforce Lightning Web Components

Good to have skills : NA

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of applications that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Assist in the documentation of processes and solutions to enhance knowledge sharing within the team.
Engage in training and mentoring junior team members to foster their professional development.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Salesforce Lightning Web Components.
Strong understanding of web development principles and best practices.
Experience with debugging and troubleshooting complex software issues.
Familiarity with Agile methodologies and project management tools.
Ability to communicate technical concepts clearly to non-technical stakeholders.

Additional Information:

The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components.
This position is based at our Indore office.
A 15 years full time education is required.