Itil Framework, Incident Management, AI prompt engineering, ServiceNow IT Operations Management, Service request fulfillment, Agentic AI, AI evaluation frameworks, Modern programming languages and frameworks, Software development life cycle methodologies

snowflake , Lambda, Terraform, Python, AWS, Apis, Emr, Incident Response, Spark, Databricks, Distributed Systems, Kubernetes, Root Cause Analysis, Infrastructure as Code, Alerting, Linux command-line tools, SQL-based troubleshooting, Data pipelines, Observability, Monitoring, Incident management tools, EKS, CI/CD pipelines, Source Control