Tcp/ip, Mobile Devices, Documentation and creating knowledge articles, CRM tools such as Salesforce, Networking fundamentals, M2M communications, Computer systems, Cloud based management platform and application support, Jira or other bug management tools

Windows Server, Sql, Fiddler, Jira, Linux, Database Technologies, MySQL, Windows OS, PostgreSQL, SQL Server, Websphere, Dns, Tcp/ip, PowerShell, Google Cloud, DHCP, Wireshark, AWS, Web Applications, Oracle, Postman, Bash, Python, Azure, ITSM tools, Browser developer tools, APIs and integrations, Client server applications, ITIL-aligned environments, REST API calls

Ldap, Vpc, Windows, Ec2, Confluence, MySQL, AWS, Log Analysis, Jira, Sso, Cloudwatch, Linux, ECS, Sap Gui, Rest Apis, Elb, Kubernetes, TLS certificate basics, Secrets vault management, Network fundamentals, EKS, ECR, CloudWatch Logs Insights, Monitoring basics, Patch regression analysis, Security incident response

Professional Services, Github, Saml, Jira, Sso, Confluence, Microsoft Azure, Oauth, Linux, Customer Solutions Engineering, SaaS-based system integrations, Support Engineering, GPT, Search technologies, Knowledge technologies, SQL database Basics, Llm

Power Bi, Cloud Networking, Jira, Postman, Rest Apis, Sql, Dynamics 365, Curl, MySQL, PostgreSQL, SQL Server, Oracle, Salesforce, SOAP APIs, zendesk, Web SaaS Troubleshooting, Application Log Analysis