Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager CV & CE

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

Reporting Designation: #*Reporting Designation*#
Reporting Department: #*Reporting Department*#

Educational Qualifications Preferred

#*Education and Experience*#

Category: #*Category*#
Field specialization: #*Field specialization*#
Degree: #*Degree*#
Academic score: #*Academic score*#
Institution tier: #*Institution tier*#

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

Industry: #*Industry*#
Role: #*Role*#
Years of experience: #*Years of experience*#

Job Brief:- AU Small Finance Bank Limited is seeking a dynamic and experienced professional to join our Sales department as a Relationship Manager specializing in Current and Savings Accounts (CV & CE). This role is pivotal in driving customer acquisition, retention, and growth by managing and nurturing relationships with individual and corporate clients. The ideal candidate will possess a deep understanding of financial products, excellent interpersonal skills, and a proven track record in sales within the financial services sector. This position demands strategic thinking, strong negotiation capabilities, and the ability to deliver customized banking solutions that align with clients financial goals while contributing to the bank's growth objectives.

Responsibilities:-

Develop and maintain strong relationships with existing and prospective clients to achieve sales targets for Current and Savings Accounts.
Identify client needs and provide tailored financial solutions, ensuring alignment with the bank's product offerings and compliance standards.
Conduct detailed market research and competitor analysis to identify new business opportunities and enhance customer acquisition strategies.
Collaborate with internal teams including credit, operations, and compliance to ensure seamless onboarding and servicing of clients.
Monitor and manage portfolio performance, proactively addressing client concerns and identifying opportunities for cross-selling additional banking products.
Prepare and present detailed sales reports, forecasts, and client feedback to senior management to inform strategic decision-making.
Ensure adherence to regulatory requirements and internal policies while managing client relationships and transactions.
Participate in community and networking events to enhance the bank's brand presence and build a robust referral network.
Train and mentor junior sales staff to enhance team performance and knowledge of banking products and customer service excellence.

Skill:-

Client Relationship Management
Financial Product Knowledge
Sales Strategy Development
Market Research and Analysis
Negotiation and Persuasion
Regulatory Compliance
Portfolio Management
Cross-selling Techniques
Communication and Presentation
Team Leadership and Mentoring

Preferred Qualifications:-

Bachelor's degree in Finance, Business Administration, or a related field; MBA or relevant postgraduate qualification preferred.
Minimum of 5 years of experience in sales or relationship management within the financial services industry, preferably with exposure to retail and corporate banking.

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

Physical: #*Physical*#
Other: #*Other*#

Work Environment Details: #*Work Environment Details*#

Specific Requirements

Travel: #*Travel*#
Vehicle: #*Vehicle*#
Work Permit: #*Work Permit*#

Other Details

Pay Rate: #*Pay Rate*#
Contract Types: #*Contract Types*#
Time Constraints: #*Time Constraints*#
Compliance Related: #*Compliance Related*#
Union Affiliation: #*Union Affiliation*#