Job Description – Associate-Investor Relations

Location: Bengaluru

Department: Department Head

Employment Type: Full-Time

About Rx100 Ventures

Rx100 Ventures is a Bengaluru-based deep technology venture firm investing in industrial automation, robotics, AI, advanced manufacturing, and digital transformation. We work with high-growth companies by combining capital, governance, and strategic execution to build scalable businesses.

About the Role

The Associate – Investor Relations will be responsible for managing stakeholder communication and ensuring a smooth and professional experience across onboarding, KYC registration, documentation, service requests, and corporate interactions. The role requires excellent communication skills, professional etiquette, strong follow-up capabilities, attention to detail, and the ability to coordinate effectively with multiple internal teams.

Candidates from hospitality, luxury service, aviation, premium customer service, client servicing, or customer-facing environments will be preferred.

Key Responsibilities

Act as the first point of contact for stakeholder communication and service requests.
Ensure timely and professional responses to stakeholder inquiries.
Maintain positive stakeholder relationships through consistent follow-ups and service excellence.
Coordinate meetings, appointments, and stakeholder interactions.
Manage stakeholder onboarding activities, including KYC registration, verification, documentation collection, and communication workflows.
Coordinate onboarding documentation and ensure all required forms, identification proofs, declarations, and supporting documents are collected accurately and within defined timelines.
Review submitted documents for completeness, accuracy, and compliance with established requirements.
Follow up with stakeholders for missing, incomplete, or pending documentation.
Maintain accurate KYC records, onboarding trackers, documentation logs, and stakeholder databases.
Support KYC registration, verification, and periodic documentation updates in coordination with internal teams.
Track service requests and ensure closure within agreed timelines.
Escalate unresolved concerns through established channels.
Maintain accurate records, communication logs, trackers, and stakeholder databases.
Prepare meeting notes, reports, MIS, and status updates.
Coordinate with internal teams including Operations, Finance, Compliance, and Administration.
Draft professional emails, updates, and stakeholder communications.
Ensure confidentiality and proper handling of stakeholder, KYC, and other sensitive documentation.
Support other corporate relations and administrative activities as required.

Candidate Profile

Bachelor's Degree in any discipline.
0–2 years of experience in Hospitality, Guest Relations, Front Office, Concierge, Aviation Services, Luxury Retail, Customer Success, Client Servicing, or other premium customer-facing environments.
Excellent verbal and written English communication skills.
Strong interpersonal and stakeholder management abilities.
Strong attention to detail and documentation skills.
Ability to manage multiple requests, follow-ups, and tasks simultaneously.
Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).

LinkedIn Keywords

Guest Relations, Hospitality Executive, Customer Service Executive, Client Servicing, Customer Experience, Relationship Executive, Stakeholder Management, Corporate Relations, Customer Success, Service Coordination, Business Communication, CRM, KYC, KYC Registration, KYC Documentation, Onboarding, Stakeholder Onboarding, Client Onboarding, Onboarding Documentation, Document Verification, Documentation Management, Client Verification, Record Management, Hospitality Operations.

Investor Relations Associate