Project Role : Business Process Designer

Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time.

Must have skills : Microsoft Dynamics CRM Technical

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Business Process Designer, a typical day involves analyzing current workflows to identify areas where improvements can be made. This role requires developing and refining processes to enhance overall efficiency and effectiveness. The individual collaborates closely with various business users to gather detailed requirements and create comprehensive use cases. Additionally, the role includes designing mechanisms for continuous monitoring and feedback to ensure processes evolve and improve over time, fostering a dynamic and responsive operational environment.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to identify process bottlenecks and implement innovative improvements.
Facilitate communication between technical and business stakeholders to ensure alignment.
Mentor junior team members to support their professional growth and development.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.
Strong knowledge of workflow analysis and process optimization techniques.
Experience in gathering and documenting detailed business requirements and use cases.
Ability to design and implement continuous monitoring and feedback systems.
Familiarity with collaboration tools and techniques to engage cross-functional teams.
Excellent problem-solving skills with a focus on delivering practical solutions.

Additional Information:

The candidate should have minimum 8 years of experience in Microsoft Dynamics CRM Technical.
This position is based at our DDC5E - SEZ location.
A 15 years full time education is required.