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Role- Sales Strategist.

Experience- 0-4 Years.

Location- Hyderabad.

About MarketStar

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth!

Role Overview

Onboarding Americas restaurateurs on Client's platform by pitching, convincing and getting them signed for the commission packages offered by the Client.

Duties

Place outbound / receive inbound calls - pitching, convincing and getting them signed for the commission packages offered by the client.

Responsibilities

Shift and schedule adherence.
Timely follow ups and schedule call backs to customers where necessary.
Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments / tasks.
Make advertisers and their needs a primary focus of his/her actions; developing and sustaining productive customer relationships.
Display expertise thorough understanding of products and processes.
Escalate problems/issues to the Supervisor / Technical Experts when warranted.
Meet QA/QC requirements and other key performance metrics.
Proactive communication with advertisers and stakeholders.
Strict adherence to company policies and processes.
Effective use of tools.

Competencies

Pipeline Creation/Lead Generation
Customer Success - Doing the right thing for customers.
Consulting - Analyze, interpret and advise in order to help Client /customer to make the best possible choices and provide solutions to meet their strategic goals.
Delivering Results - Maintaining a high level of commitment to personally getting things done
Quality Focus - Promoting and maintaining high standards of quality at work.
Customer Service - Recognizing and understanding customers needs and delivering in a manner that exceeds customers expectations.
Functional Acumen - Having the skills, knowledge and abilities necessary to be effective in the specific functional content of a job.
Policies, Processes And Procedures - Following organizational procedures and guidelines to accomplish objectives.
Interpersonal Communication - Communicating clearly and effectively with people inside and outside of the organization.
Planning And Organizing - Effectively organizing and planning work according to organizational needs by defining objectives and anticipating needs and priorities.
Adapting To Change - Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization.
Continuous Learning - Striving to expand knowledge and refine skills through education and training. Inspiring others to develop and refine knowledge and skills relevant to their work.

Must Have Skills

Excellent communication skills (verbal and written).
Strong phone presence.
Strong Presentation Skills at all levels.
Analytical, with a strong focus on critical thinking.
Proven Negotiation Skills.
Strong Problem Solving Skills.
Exposure to basics of Digital Marketing and Web Technologies would be an added advantage.
Knowledge on AdWords will be an added advantage.

What's in it for you

Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.

We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world's leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

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