Description

The role is about being a member of the team with the common goal & objective to deliver a quality system - where in-depth analysis, solution, development are done in compliance with the Regulatory Requirements, Business demands, Operations processing or IT initiatives.

Key Responsibilities

Assist the Team Lead or Lead Business Analyst as a Functional Analyst
Perform business and functional analysis (end to end) for Cash Management services and products for Asia Pacific countries
Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives that is in line with Solution
Produce requirements in the form of Users Story to vendors and review vendor FS (where applicable), review and sign-off the artefacts and solutions produced by the vendor (where applicable). Drive User Story grooming with vendor and closes all doubts from vendor.
To identify and map information requirement between internal systems and external parties i.e. Clearing House, Partner Banks, Local Service Providers or Outsourced Service Providers. Continuous update of the Application Interface Specification
Escalate issues in an effective manner and resolve these in conjunction with the rest of the team and/or the vendor
Review designs from Technical Teams/Vendor (where applicable)
Review solutions from Technical Teams/Vendors (from functional viewpoint that it fulfils the requirements objectively)
To review SIT cases, analyze defect(s) raised by Test team Liaise with internal Product Owner and/or vendor on fixes delivery date
To define UAT cases/plan and be a liaison between project stakeholders and testing team during Testing Phase. Ensure defects reported are tracked, follow-up and closed timely. Establish and maintain close communication with Business and Operation to support day-to-day operation
Provide support on clarification during SIT/UAT, Regression testing and Rehearsal testing
To working independently to resolve issues and/or identify solutions and escalate in timely manner.
To supports and plan for users participation in Deployments and Implementation Users Sanity and/or Penny Testing (PVT)
Develop new products jointly with other application/project teams
Contribute towards the end-to-end solutioning for these new products
Contribute towards defect leakage and quality improvement initiatives
To share support and expertise by providing training and knowledge sharing sessions

Requirements

8-10 years related experience
Specific focus on Payment and Cash Management (Domestic & International) with deep functional knowledge of payment orchestration, and treasury services.
Business Analysis certification is a plus
Prior training or Experience in E2E Project Life cycle, analysis, solution, design and execution
Expertise in the payment processing flow for APAC (including India, China) domestic and International clearing. Knowledge indicates understanding of the specific regional rails (e.g., FAST, MEPS+, CHATS, RTGS) and the underlying ISO 20022 or legacy messaging standards is a plus
Analytical & Critical thinking (with attention on details).
Results driven, Self-motivated and Independent
Good communication skills.
Values teamwork
Willingness to learn and share knowledge
Can work with grace under pressure
Strong verbal and written communication skills, attention to details, strong work ethic, team spirit, exceptional customer serving attitude. Operations experience will be added advantage

25C2690 | R1221146

IT Business Analyst - Payment and Cash Management