Security Compliance, System Maintenance, Ticket management, Collaboration, Documentation, user assistance, Troubleshooting Windows and macOS systems, Common software applications

Outlook, Windows 10, Jira, Microsoft 365, Slack, Rdp, Office 365, Servicenow, Vpn, Azure Ad, Macos, MFA, OneDrive, Active Directory, Salesforce Service Cloud, Remedy, Zoom, Teams