case processing, MedDRA coding, Pharmacovigilance, Drug safety surveillance

with the ability to deliver accurate medical and safety information and manage complex or escalated interactions 3) Strong understanding of Pharmacovigilance concepts, and special situation reporting 4) In-depth knowledge of Good Pharmacovigilance Practices (GVP), and data privacy regulations (GDPR, etc.) 5) Hands-on experience with MICC and safety systems (e.g., Argus) and telephony platforms (e.g., Amazon Connect) 6) Strong attention to detail with the ability to perform QC reviews, and ensure audit-ready documentation 7) Demonstrated ability to analyze data, and resolve inconsistencies across multiple sources 8) Ability to work independently with minimal supervision, and meet timelines 9) Strong team collaboration skills, and providing constructive feedback 10) High level of accountability, ownership , and adherence to compliance standards 11) Ability to manage urgent, including operational support when required Performance will be evaluated based on defined KRAs and operational metrics, Hipaa, Nexus, Excellent Verbal And Written Communication Skills, including AE, PQC, MI, global regulatory frameworks, TrominoCARE, identify discrepancies, identify trends, manage workload effectively, with experience in mentoring, Training, high-priority, and time-sensitive tasks, including quality