SDLC methodologies (Agile and Waterfall), User Acceptance Testing (UAT), Functional Testing, Business analysis techniques, Business process modeling tools

Forecasting and scenario modelling, Strong Power BI development experience, Knowledge of AI Machine Learning and Generative AI applications in analytics, Data modelling and data visualization expertise, Exposure to data warehousing ETL processes and cloud analytics platforms, Process mapping and process modelling experience, Strong statistical and analytical skills, Advanced SQL knowledge, Experience with Python R or other analytical programming tools, Advanced Microsoft Excel expertise, Understanding of WMS ERP and business operational systems, Business case development and financial analysis

Microsoft Office, Agile, Scrum, Project coordination governance, Google Workspace, BI dashboards, Delivery Excellence, Requirement discovery documentation, Process mapping SOPs, Testing quality Validation, Training change enablement

contact lens , Jira, Confluence, Amazon Connect, Process Mapping, Agent Workspace, Lambda Integrations, Visio, Lex Integration, User story creation and backlog management, Customer Profiles, Lucidchart, Gap analysis and business process re-engineering, Requirements elicitation and documentation, Contact Flows, Queues and Routing Profiles, Microsoft Office Suite, Amazon Connect Reporting Analytics

Workflow Design, Process Mapping, Analytical Skills, ServiceNow IT Service Management ITSM

Swift, Testing, Uat, JIRA, Clarity, Confluence, Requirements Elicitation, Business Analysis, Project Management, Payments Processing, Stakeholder Management, ISO 20022, Process Mapping, Documentation, Data Analysis, Validation, DDA Platforms

Swift, Testing, Uat, JIRA, Clarity, Confluence, Requirements Elicitation, Stakeholder Management, Payments Processing, ISO 20022, Process Mapping, Data Analysis, Business Analysis, Documentation and Validation, DDA Platforms

google suite , Jira, AMOS, Sql, Hpalm, Project Management, Waterfall methodologies

Servicenow, Itsm, Agile Methodologies, ITOM, Requirements Gathering, Scrum, Csm, Stakeholder Engagement, Process Mapping, HRSD, Business Analysis