Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : Amazon Connect

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with modern development frameworks and following agile methodologies to ensure the delivery of scalable and efficient software that meets unique business requirements. Collaboration with team members and continuous refinement of solutions to adapt to evolving project needs are integral parts of the daily workflow.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to understand project requirements and translate them into technical solutions.
Maintain and enhance existing software applications to improve performance and user experience.
Document development processes and code changes to ensure knowledge sharing and maintainability.
Assist junior team members by providing guidance and support to foster their professional growth.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Amazon Connect.
Experience with cloud-based contact center solutions and integration techniques.
Strong problem-solving skills with the ability to troubleshoot and optimize software components.
Familiarity with software development lifecycle and agile project management practices.
Ability to write clean, maintainable, and efficient code following best practices.
Good communication skills to effectively collaborate with team members and stakeholders.

Additional Information:

The candidate should have minimum 3 years of experience in Amazon Connect.
This position is based at our HDC3B - SEZ location.
A 15 years full time education is required.