Project Role : Custom Software Engineer

Project Role Description : Design, build and configure applications to meet business process and application requirements.

Must have skills : ServiceNow Customer Service Management (CSM)

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Custom Software Engineer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and debugging processes to ensure the highest quality of deliverables, while continuously seeking opportunities for improvement and efficiency in application development.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with stakeholders to gather and analyze requirements for application development.
Participate in code reviews and provide constructive feedback to peers.

Professional & Technical Skills:

Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM).
Experience with application design and development methodologies.
Strong understanding of business process mapping and requirements analysis.
Familiarity with integration techniques and tools for ServiceNow.
Ability to troubleshoot and resolve application issues effectively.

Additional Information:

The candidate should have minimum 3 years of experience in ServiceNow Customer Service Management (CSM).
This position is based at our Gurugram office.
A 15 years full time education is required.