Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

.WhyPWC

AtPwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences foreach other. Learn more

.

AtPwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities:

Build and customize ServiceNow HRSD (HR Service Delivery)/WSD (Workplace Service Delivery) workflows, forms, widgets, and portals.

Configure and manage HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events

Build custom applications, workflows, and solutions within the WSD suite, including modules for desk booking, visitor management, and space management.

HRSD/WSD, Custom Apps (App Engine), SecOps/GRC (IRM), Now Assist , CSDM, ITOM, ITAM, CSM, SPM. Platform

Develop integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) using REST/SOAP.

Proficiency in ServiceNow HRSD/WSD and experience with core platform development (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).

Integrations: Implement integrations with other security tools and systems using REST/SOAP APIs and Integration Hub.

ServiceNow HRSD/WSD certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), Certified System Administrator (CSA)

Mandatory skill sets:

Build and customize ServiceNow HRSD (HR Service Delivery)/WSD (Workplace Service Delivery) workflows, forms, widgets, and portals.

Configure and manage HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events

Build custom applications, workflows, and solutions within the WSD suite, including modules for desk booking, visitor management, and space management.

Develop integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) using REST/SOAP.

Proficiency in ServiceNow HRSD/WSD and experience with core platform development (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).

Integrations: Implement integrations with other security tools and systems using REST/SOAP APIs and Integration Hub.

ServiceNow HRSD/WSD certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), Certified System Administrator (CSA)

Years of experience required:

3to 6 years

Education qualification:

BE/B.Tech/MBA/MCA

Education

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications

Required Skills

ServiceNow Customer Service Management (CSM), ServiceNow IT Operations Management (ITOM)

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Documentation Development, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Optimism, Performance Assessment, Performance Management Software, Problem Solving, Product Management, Product Operations, Project Delivery + 11 more

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date

August 4, 2026

IN_Associate_Servicenow Developer’s_GCC_Advisory_Bangalore